How to Process a Service Request
To start processing your request, choose the service request form for new reservations, complete the form and email it to firstname.lastname@example.org. Please send it as a copy, not a link.
For airport transportation and clearance, choose the airport transportation form, complete the form and email it to email@example.com. Please send it as a copy, not a link.
You will receive an auto-reply with a ticket number that will include instructions related to the requested trip and how to complete the service request.
Service Request Form
Service Request Form
Faculty administrators, students and staff are requested to specify their travel needs, names, dates and other pertinent information for both personal and business purposes. Our customer care service is to ensure well-informed and convenient choices to the traveler. Every request is reviewed by a staff member, and when necessary, our staff will prepare alternative reservations for flights, cruises, guides, as well as other related activities. Questions will be answered within two working days of a request submission. Please send all your requests to firstname.lastname@example.org with all the details.
Airport Transportation Request
For transportation requests, contact Ehab Helal:
Note: The Travel Office is not responsible for transportation provided by AUC.
For meet and assist, please an email to email@example.com with the flights details and exact passenger name.
The below form may be used for official business travel and should be signed by the appropriate chairman, dean and provost or area head. It should contain details about the itinerary, the account number(s) to which the trip is to be charged and a justification for the trip.
Download Travel Authorization Form
Collection Advice Form
This form may be used only for cash payments at CIB or the AUC cashier. It should contain the amount to be paid, the customer name and the account code.
SAP Travel Module User Guide
For those practicing on the SAP travel module for the first time, click here for detailed steps to guide you through the process.