Printing and Copying Services
The general purpose of the Printing and Copying Services Unit is to provide quality, timely, and efficient printing and copying services to the American University in Cairo community in order to best support its academic programs and administrative services. All print and copy jobs requested by an AUC department, unit, group, or community member for University related purposes must be sent through the University Printing and Copying Services Unit.
The Print Shop General Manager or Print Shop Supervisor will determine the most efficient and economical method to best meet the requirements of the job/order, including the use of contracts with outside printers or copy vendors and print shop resources. Only senior print shop staff may make decisions regarding outside vendors and/or outsourcing jobs.
Please note that individual departments may not contract or send jobs to outside printers.
1.1. All print and copy jobs requested by an AUC department, unit, group, or community member for University related purposes must be sent to the University Printing and Copying Services Unit for coordination and/or production
1.2. The Print Shop General Manager and/or the Print Shop Supervisor are the only ones authorized by the Assistant Superintendent of District Operations to make decisions regarding outside vendors and/or outsourcing jobs.
1.3. As the majority of University printing and copying requirements can be handled by the Printing and Copying Services Unit, University departments shall consult the Printing and Copying Services Unit to determine if the work can be done on campus or through the outsourced approved print shops.
Work may be referred to off-campus suppliers only in the following instances:
- If specialized work is required and it is beyond the capability of current Print Shop equipment or staff.
- If the Printing and Copying Services Unit cannot meet the required deadline.
When such work is determined eligible to be completed off-campus, it shall be handled by outsource staff.
1.4. When the General Manager of Printing and Copying Services determines that 1. staff must work overtime to meet a particular deadline and that 2. the overtime costs are a legitimate charge to the user, then (s)he shall inform the user department. The Printing and Copying Services Unit will obtain the user department’s consent to accept the charges incurred by overtime payments or accept an extended deadline.
All print publications (invitations, flyers, business cards, ads, brochures) must be submitted to and approved by the Office of Communications and Marketing.
- The first step is to request a new publication or make changes to an existing is the Online Form
- The second step is to submit a properly completed request form for business cards and a purchase requisition on the SAP accounting system purchase group L10.
Brochures (two-fold or tri-fold)
Stationery and Business Cards
2-color business cards, notepads, envelopes and letterheads.
AUC's Copy Center uses state-of-the-art copying machines that are capable of scanning up to 120 high-quality black and white copies (front and back) per minute.
We have provided an overview of the online ordering below.
If you get hard copy materials and need to print soft files, you will continue to place two separate orders: one order for copying, and one order for printing the soft files after you upload them.
Starting an online order is easy. You can log into our link https://www4.aucegypt.edu/printshop/
and make the order if you are authorized to do so through your cost center. Once you log in, click on the order entry to begin your order.
You will receive an email to confirming your order and total cost. You will eventually receive a second email informing you of the completion and location of your print job.
Contact person for assistance will be Ms. Marian Magdy Ramzy ext: 4110 e-mail firstname.lastname@example.org
In case of not receiving timely support you can contact me directly, Michel Mahanny, Ext. 4111, Mobile 01221006047, e-mail: email@example.com
Professors' Notes and Printing of Electronic Archives
Our new high-tech copying system scans the originals sent, so that digital images are stored and are instantly ready to start the copying process. This system assures that the documents are protected from dust and mishandling, enabling us to provide a unique, speedy and high-quality service. If you have not already sent us your handouts and notes for this semester, please do so as soon as possible so that we may offer a more comprehensive service to all AUC students.
Printing of Examination Papers and Confidential Materials
Printing of examination papers and confidential materials will be given the highest priority by the University Printing and Copying Services Unit and requires special handling as follows:
- Respective faculty, or designated department individual, to submit a print shop on-line job order for their department. The link for copying and printing services requests is: https://www4.aucegypt.edu/
At the beginning of the semester respective faculty can submit to the Printing and Copying Services Unit an authorization form signed and stamped by the department delegating another individual within their department the task of requesting and receiving the printing of examination papers and confidential materials. (The the delegation form covers either a specific examination paper or specific time period to be signed by the faculty responsible for the examination papers. No printing of examination papers or other confidential materials will take place without the signed delegation form in the lieu of the respective faculty).
- Respective faculty, or designated department individual, to go in person with a hard copy of the examination papers or confidential materials to the Printing Shops (listed below) and hand over the materials to the copying operator and wait for the materials to be printed and to receive them back.
Examination papers and other confidential materials may be dropped off at the Print Shop locations by faculty or designated individual untilevery day except Tuesday. Below are the different Print Shop locations, telephone extension and working hours:
1. Campus Center
8:30 am to 7:00 pm except Fridays and Saturdays
8:30 am to 5:00 pm on Tuesday
Tel. extension 3926
2. Research Centers Building
8:30 am to 5:00 pm except Fridays and Saturdays
Tel. extension 2945
3. Facilities Building
Production Copy Center
8:30 am to 4:00 pm except Fridays and Saturdays
Tel. extension 4472
4. AUC Tahrir Square
Falaki Academic Center, Ground Floor, Room 04
8:30 am to 5:00 pm except Fridays and Saturdays
Tel. extension 6180
The copying operator, under the authority of the Print Shop General Manager, is responsible for handling all the requirements and registering them in the log book. Under no circumstances will examination papers or other confidential materials be released to a student or an individual not so delegated.
Touch Screen Copy on Demand
Students requiring copies of course material and handouts use the touch screen copy machines. Simply select the course number and material required and it will be automatically photocopied while you wait. Professors wishing to include their coursework in this system should submit the material to the copy center in hard copy or by email by the beginning of each semester.
We can print files submitted on a flash memory or CD in black and white or full color.
We can scan your hard copy documents and create an electronic archive and back-up system.
Tests and Exam Regulations
Professors can send us tests and exam regulations in hard copy or by email for photocopying and delivery within two hours. To ensure tight security and confidentiality of exams, tests and quizzes, we must insist that exams be picked up at the designated time by the professors or the department assistant. Students will not, without exception, be allowed to submit or pick up exams.
Copies can be made on white, green, blue, yellow or pink paper (colors may change according to market availability).
Paper Type: We use 80g paper for all standard photocopy jobs. If you would like to use a different type of paper, please contact us so we can check availability and prepare it for you.
We provide plastic spiral binding, as well as easy and hotmelt binding.